Customer Agent – Hydra, Algiers

GO (formerly Goubba) is expanding its team and hiring a Customer Agent to join its operations in Hydra, Algiers. This role is ideal for a dynamic, client-focused professional who thrives in fast-paced environments and is committed to delivering exceptional customer experiences.

As a Customer Agent, you will serve as the primary point of contact for clients, ensuring their inquiries, requests, and concerns are handled promptly and professionally. Your responsibilities include welcoming customers, providing accurate information, managing client files, resolving complaints with empathy and efficiency, and collaborating across departments to maintain service excellence.

The ideal candidate must possess outstanding communication skills and a strong ability to build rapport with diverse clientele. Fluency in French is mandatory, along with at least three months of proven experience in customer service. Proficiency in standard office software and CRM tools is essential. You should be organized, proactive, energetic, and capable of managing multiple tasks under pressure while maintaining a positive attitude.

GO offers a stimulating salary, a professional and supportive work environment, and genuine opportunities for career growth within a growing company. If you are passionate about customer satisfaction and ready to contribute to a high-performing team, we encourage you to apply.

To submit your application, please send your CV to [email protected]. Only shortlisted candidates will be contacted for interviews.