About InterAction

InterAction is the largest alliance of international nongovernmental organizations (INGOs) and partners in the United States, with over 20,000 followers across its digital platforms and a membership comprising more than 190 leading humanitarian and development organizations worldwide. Headquartered in Washington, D.C., InterAction works to mobilize its members to collectively address the world's most pressing challenges — from global health crises and food insecurity to climate resilience and refugee protection. Through advocacy, convening, and knowledge-sharing, InterAction amplifies the impact of the international development and humanitarian sector at both policy and operational levels.

With a growing community of practitioners, policymakers, and thought leaders, InterAction is now expanding its Membership and Public Engagement team to deepen relationships with member organizations, enhance data-driven engagement strategies, and coordinate high-profile public-facing initiatives that position the alliance as a convener of choice in the global development space.

Role Overview

The Membership & Public Engagement Coordinator will play a central role in supporting InterAction's efforts to strengthen its community of member organizations and external stakeholders. This hybrid-based position, with a primary location in Bishkek, Kyrgyzstan, and remote flexibility, will serve as a key liaison between InterAction's headquarters and its diverse membership base across Central Asia and beyond. The Coordinator will be responsible for managing member engagement activities, supporting the planning and execution of CEO-level events and high-level convenings, maintaining accurate CRM and membership data, and coordinating public-facing communications that reflect InterAction's mission and values.

This is an exceptional opportunity for a detail-oriented, relationship-driven professional who is passionate about international development, humanitarian action, and building meaningful partnerships across sectors and geographies.

Key Responsibilities

Serve as a primary point of contact for member organizations, responding to inquiries, facilitating onboarding for new members, and ensuring a high standard of member satisfaction across all touchpoints.
Manage and maintain InterAction's CRM system (Salesforce), ensuring accurate and up-to-date membership records, contact information, engagement history, and reporting dashboards for internal stakeholders.
Support the planning, logistics, and execution of CEO-level events, including annual meetings, roundtable discussions, high-level briefings, and donor engagement receptions, coordinating with venues, vendors, speakers, and member representatives.
Develop and implement member engagement strategies that increase participation in InterAction working groups, thematic clusters, and advocacy campaigns, with a focus on underrepresented regions and organizations.
Coordinate public-facing communications, including newsletters, social media content, website updates, and press releases, ensuring alignment with InterAction's brand guidelines and messaging framework.
Analyze membership data and engagement metrics to produce quarterly reports and actionable insights for senior leadership, identifying trends, gaps, and opportunities for growth.
Collaborate with the policy, programs, and communications teams to ensure seamless information flow between member-facing activities and InterAction's broader strategic objectives.
Assist in the development of membership materials, including welcome packets, annual reports, impact summaries, and briefing documents for external stakeholders and donor audiences.
Coordinate logistics for member delegations attending international conferences, UN General Assembly side events, and humanitarian summits, including travel arrangements, visa support, and scheduling.
Support the development of partnerships with academic institutions, government agencies, and private sector actors to expand InterAction's reach and influence in the humanitarian and development ecosystem.

Work Environment & Culture

InterAction fosters a collaborative, inclusive, and mission-driven work culture that values diversity of thought, background, and experience. The hybrid work model allows the Coordinator to operate from Bishkek with periodic travel to Washington, D.C., and other locations for member events and team gatherings. The team operates with a high degree of autonomy and trust, encouraging creative problem-solving and proactive initiative. Regular virtual check-ins, cross-team collaboration, and professional development opportunities ensure that every team member feels connected to the broader mission, regardless of physical location. InterAction is committed to work-life balance and offers flexible scheduling to accommodate the demands of a globally distributed team.

Requirements

Bachelor's degree in International Relations, Communications, Public Administration, Political Science, or a related field.
Minimum of 3 years of professional experience in membership management, stakeholder engagement, event coordination, or a related role within the international development, humanitarian, or nonprofit sector.
Demonstrated experience working with CRM platforms, preferably Salesforce, for managing contacts, generating reports, and tracking engagement metrics.
Strong written and verbal communication skills in English; proficiency in Russian or Kyrgyz is a significant advantage.
Proven ability to manage multiple projects simultaneously, meet deadlines, and adapt to shifting priorities in a fast-paced environment.
Experience supporting high-level events, including VIP coordination, protocol awareness, and logistics management for senior government officials, UN leaders, or C-suite executives.
Familiarity with the international humanitarian and development landscape, including key actors such as UN agencies, USAID, DFID/FCDO, World Bank, and major INGOs.
Strong analytical skills with the ability to interpret data, produce visual dashboards, and translate findings into strategic recommendations.
Cultural sensitivity and experience working in multicultural, multinational teams across different time zones.

Technical Skills & Tools

Salesforce CRM (primary platform for membership and engagement tracking)
Microsoft Office 365 (Excel, PowerPoint, Word, Teams, SharePoint)
Google Workspace (Sheets, Docs, Slides, Drive)
Event management platforms (Zoom, Hopin, Eventbrite, or similar)
Social media management tools (Hootsuite, Buffer, or Sprout Social)
Data visualization tools (Tableau, Power BI, or Google Data Studio)
Project management tools (Asana, Trello, Monday.com, or Jira)
Mailchimp or similar email marketing platforms for newsletter distribution
Canva or Adobe Creative Suite for basic graphic design and communications materials

Benefits & Compensation

Competitive salary commensurate with experience, benchmarked to the international NGO sector in Central Asia.
Hybrid work arrangement with flexibility to work from Bishkek and remotely.
Health insurance coverage, including medical and dental benefits.
Professional development budget for conferences, certifications, and training programs.
Paid annual leave, sick leave, and public holidays in accordance with Kyrgyz labor law and InterAction's internal policies.
Opportunity to travel internationally for member events, conferences, and team retreats.
Access to a global network of humanitarian and development professionals, thought leaders, and policymakers.
Collaborative and supportive team environment with regular mentorship from senior leadership.

Career Growth

Thising this role offers a clear pathway for professional advancement within InterAction and the broader international development sector. The Coordinator will have the opportunity to take on increasing responsibility for strategic membership initiatives, lead cross-functional projects, and eventually progress to roles such as Membership Manager, Senior Engagement Officer, or Director of Member Relations. InterAction's commitment to internal mobility and talent development ensures that high-performing team members are recognized and supported in their career aspirations. Exposure to CEO-level convenings and high-profile humanitarian events also provides unparalleled networking opportunities that can accelerate long-term career growth.

How to Apply

InterAction is accepting applications on a rolling basis. To be considered, please submit your CV and a cover letter outlining your relevant experience and interest in the role through the application link below. Shortlisted candidates will be contacted for an initial screening interview, followed by a technical assessment and a final panel interview with senior team members. We aim to complete the hiring process within four to six weeks of the application deadline. InterAction is an equal opportunity employer and encourages applications from candidates of all backgrounds, nationalities, and identities.