About the Opportunity

LNJ Recruitment, a leading specialist in UK insurance recruitment, is partnering with a well-established insurance brokerage in London to hire an experienced Insurance Account Executive. This is a high-impact client-facing role within a business that values autonomy, professional development, and long-term commercial growth. The position sits at the heart of the firm's commercial insurance division, managing a profitable book of SME and mid-market accounts while driving new business development across multiple product lines.

According to the UK Insurance Salary & Hiring Report 2026, commercial Account Executive salaries in London and the South East range from £60,000 to £90,000+, with additional bonus potential tied directly to book size and performance. This role offers a base salary of £50,000–£90,000 depending on experience, plus a competitive commission structure and benefits package.

The Market Context

The UK insurance market is experiencing a significant talent shortage at the Account Executive level. Experienced professionals with a proven track record in commercial lines are in high demand, and the strongest candidates are often fielding multiple offers simultaneously. Counteroffers have become increasingly common, meaning that businesses offering genuine career progression, a quality client book, and a supportive culture hold a distinct competitive advantage. This role has been designed with those market realities in mind.

Role & Responsibilities

Manage and grow a commercial insurance portfolio of SME and mid-market clients, achieving retention rates of 90% or above year-on-year while identifying cross-sell and up-sell opportunities across property, casualty, professional indemnity, and cyber lines.
Conduct comprehensive client reviews and needs assessments at least twice per annum, tailoring insurance programmes to evolving business risks and ensuring full regulatory compliance with FCA guidelines.
Develop new business through referrals, networking events, market introducers, and proactive prospecting, targeting a minimum of £150,000 in new gross written premium per annum.
Negotiate renewal terms with underwriters across Lloyd's and company markets, leveraging market knowledge to secure competitive pricing and coverage enhancements for clients.
Maintain accurate and up-to-date client records within the brokerage management system (e.g., Actiom, Brokerline, or Salesforce), ensuring all documentation meets audit and compliance standards.
Collaborate with the claims team to manage complex claims situations, advocating on behalf of clients to achieve fair and timely settlements.
Prepare and present tailored insurance proposals to prospective and existing clients, translating technical policy language into clear commercial advantages.
Contribute to team KPIs by mentoring junior colleagues and sharing best practices in client relationship management and sales technique.
Stay current on market trends, emerging risks, and regulatory changes affecting commercial insurance in the UK, attending at least four industry CPD events or seminars per year.
Provide monthly pipeline and performance reports to the Head of Commercial, including revenue forecasts, client activity logs, and new business conversion metrics.

Technical Skills & Tools

Proficiency in broker management platforms such as Actiom, Brokerline, Tam, or Zest
Experience with CRM systems including Salesforce, HubSpot, or Microsoft Dynamics
Working knowledge of Microsoft Office 365, particularly Excel for data analysis and client reporting
Familiarity with DocuSign or similar e-signature platforms for policy documentation
Understanding of FCA regulatory framework, including conduct of business rules and treating customers fairly principles
Experience with London Market placement processes and Lloyd's syndicate engagement is highly desirable

Requirements

Minimum of 3–5 years' experience as an Account Executive or Senior Account Handler within a UK insurance brokerage
Demonstrable track record of managing a commercial book of £500,000–£2,000,000 in gross written premium
Strong technical knowledge across core commercial product lines: property, employers' liability, public liability, professional indemnity, D&O, and cyber insurance
Excellent interpersonal and negotiation skills with the ability to build lasting relationships with clients, underwriters, and internal stakeholders
Self-motivated and commercially aware, with the ability to work autonomously while contributing to wider team objectives
Relevant professional qualifications such as CII Certificate, Diploma, or Advanced Diploma in Insurance preferred but not essential
Clean driving licence and willingness to travel to client sites across London and the South East as required

Work Environment & Culture

This is a hybrid role based in a modern London office with flexibility for remote working two to three days per week. The firm operates a collaborative, low-hierarchy culture where Account Executives are trusted to manage their own portfolios with genuine autonomy. Regular team meetings, quarterly strategy away days, and an open-door leadership approach ensure that every voice is heard. The business invests heavily in its people, offering structured CPD programmes, market-leading training, and clear pathways to senior leadership.

Benefits & Compensation

Base salary of £50,000–£90,000 dependent on experience and book size
Performance-related bonus of up to 20% of base salary
Company car or car allowance
Private medical insurance for employee and family
25 days annual leave plus bank holidays, with additional days awarded for long service
Pension contribution of 5% employer match
Full CII study support including course fees and study leave
Life assurance at 4x salary
Flexible and hybrid working arrangements

Career Growth

This role offers a clear progression pathway. High-performing Account Executives can advance to Senior Account Executive, then Team Leader or Head of Commercial within a 3–5 year timeframe. The business also supports lateral moves into specialist lines, London Market broking, or technical roles such as risk management and compliance for those seeking broader career development.

How to Apply

Interested candidates are encouraged to submit their CV and a brief cover note outlining their current book size, key achievements, and salary expectations. Applications will be reviewed on a rolling basis, and initial telephone screenings will be conducted within one week of receipt. Shortlisted candidates will be invited to a formal interview with the Head of Commercial, followed by a final-stage meeting with senior leadership. For a confidential discussion or to request a full role brief, contact Mark Holloway directly at mark.holloway@strideresource.com.