Hiring Terminal Operations Manager in Phoenix

Phoenix Petroleum Philippines, Inc. is a leading independent energy distributor operating across 12 countries in Asia, North America and the Middle East, with a core focus on reliable fuel supply, operational safety and the gradual transition to low-carbon energy solutions. Our Phoenix, Arizona terminal is a critical node in our North American supply chain: it stores 2.5 million barrels of gasoline, diesel, jet fuel and sustainable aviation fuel, serves 120 retail stations across the southwestern United States, and is currently being expanded to add 500 000 barrels of dedicated biofuel and green hydrogen storage capacity by the end of 2026.

We are recruiting a Terminal Operations Manager to lead all on-site activities at our Phoenix facility, ensure strict compliance with federal and state energy regulations, optimize end-to-end fuel flow processes, and lead a team of 25 operational staff. This role reports directly to the Regional Director of North American Operations and is a key position in our strategy to expand our footprint in the U.S. renewable fuels market while maintaining the highest standards of safety and reliability for our clients.

### Key Responsibilities
Your day-to-day missions will be focused on measurable, high-impact operational goals:
1. Oversee all reception, storage and shipping operations for liquid fuels and petroleum products, guaranteeing a 98% on-time truck loading rate aligned with client contracts and a monthly stock loss rate below 0.1%, in line with industry best practices.
2. Manage, train and develop a team of 25 terminal operators, maintenance technicians and safety agents, with a target of 90% employee retention over 12 months, and implement monthly mandatory HSE (Health, Safety and Environment) training sessions for all on-site personnel.
3. Optimize inventory control processes using the SAP MM module, reducing stock discrepancies by 30% within the first 6 months of tenure, and ensure all regulatory reports submitted to the U.S. Environmental Protection Agency (EPA) and Department of Transportation (DOT) are 100% accurate and submitted on deadline.
4. Coordinate train and tanker truck loading and unloading operations, cutting average transporter wait times by 25% within 3 months, and maintain daily relationships with our 45 active suppliers and commercial clients to resolve operational bottlenecks quickly.
5. Supervise the preventive maintenance program for all terminal equipment (pumps, valves, leak detection systems, fire suppression infrastructure), reducing unplanned equipment failures by 40% over a 12-month period, and guarantee 99.5% equipment availability during operational hours.
6. Lead quarterly compliance audits with federal and state authorities, resolve all identified gaps within 10 business days of audit findings, and maintain a 100% compliance score during annual regulatory inspections.
7. Contribute to the terminal’s energy transition project, overseeing the deployment of 50 000 barrels of biofuel storage and 20 000 barrels of green hydrogen storage capacity by Q4 2026, ensuring all new infrastructure meets local safety and environmental standards.
8. Analyze monthly operational data (cycle times, maintenance costs, stock losses) to propose continuous improvement initiatives, targeting a 10% reduction in total terminal operational costs over 18 months.

### Work Environment & Culture
At Phoenix Petroleum, safety is a non-negotiable priority: no operational target takes precedence over the well-being of our teams or the protection of the surrounding community. You will work in a collaborative, low-bureaucracy environment where ideas for process improvements are actively encouraged and tested by leadership. The Phoenix terminal team operates in close coordination with our regional offices in Los Angeles and our global headquarters in Manila, with regular cross-functional meetings to align on strategic goals. We also offer flexible scheduling for shift roles within the team, and a monthly recognition program for employees who contribute to safety or efficiency improvements.

### Candidate Requirements
To be successful in this role, you will need:
- 3 to 5 years of professional experience in oil and gas terminal operations, fuel distribution or bulk liquid storage management, with a proven track record of meeting operational KPIs.
- In-depth knowledge of U.S. federal and state energy regulations, including EPA fuel storage rules and DOT hazardous materials transport requirements.
- Strong proficiency in SAP ERP, ideally with experience in the MM (Materials Management) and PM (Plant Maintenance) modules.
- Demonstrated experience managing frontline operational teams of 20+ people, with a focus on safety culture and employee development.
- Ability to analyze operational data to identify cost-saving and efficiency improvement opportunities.
- Valid U.S. work authorization and a willingness to work on-site at the Phoenix terminal, including occasional after-hours support for urgent operational incidents.

### Technical Skills & Tools Used Daily
You will work with a suite of industry-standard tools to manage terminal operations:
- SAP ERP for inventory management, procurement and maintenance scheduling
- Honeywell Terminal Management System (TMS) for real-time monitoring of stock levels, loading operations and equipment status
- Enablon regulatory reporting software for EPA and DOT compliance submissions
- Fiix maintenance management platform for preventive maintenance tracking and work order management
- Microsoft Power BI for operational data visualization and KPI reporting
- Two-way radio and terminal safety monitoring systems for real-time team communication

### Compensation & Benefits
We offer a highly competitive compensation package tailored to the responsibilities of the role:
- Annual base salary between $85,000 and $105,000, adjusted based on your years of relevant experience and technical skills.
- Annual performance bonus of up to 15% of your base salary, linked to the achievement of terminal operational KPIs (safety, compliance, cost reduction).
- 90% coverage of health, dental and vision insurance premiums for you and your dependents, with access to a top-tier provider network in Arizona.
- 20 days of paid annual leave per year, plus 10 paid sick days and 7 paid public holidays.
- Employer matching of 5% of your annual salary into a 401(k) retirement savings plan, with immediate vesting.
- Full coverage of costs for HSE certifications, industry training programs and professional development courses relevant to your role.
- Company-provided pickup truck for on-site and regional travel, and a monthly fuel allowance for personal use.
- Access to our global employee wellness program, including mental health support and annual fitness stipends.

### Career Growth Opportunities
This role is a stepping stone to senior leadership positions within our North American operations and global energy network. Over the first 2 years in the role, you will have the opportunity to:
- Progress to Regional Operations Manager for the southwestern United States, overseeing 3 additional terminals in Texas and New Mexico.
- Move into a global leadership role as Head of Terminal Operations for our Asia-Pacific division, based in Manila, with full relocation support.
- Lead cross-functional projects focused on renewable energy infrastructure deployment, building expertise in a fast-growing segment of the energy market.
- Participate in our annual leadership development program for high-potential operational managers, with mentorship from our global COO.

### Hiring Process & Next Steps
Applications are open until October 31, 2024. To apply, send your curriculum vitae and a brief summary of your relevant operational experience to [email protected] with the subject line "Terminal Operations Manager Application - [Your Full Name]". We will review all applications on a rolling basis, and you will receive a confirmation email within 3 business days of submission.
The selection process includes 3 steps:
1. 30-minute phone screening with our HR recruitment team, scheduled between November 4 and 8, 2024.
2. 1-hour technical interview with the Phoenix Terminal Director, focused on your past operational experience and knowledge of regulatory requirements, scheduled between November 11 and 15, 2024.
3. Final 45-minute interview with the Regional Director of North American Operations, to discuss your long-term career goals and fit with our team culture, scheduled between November 18 and 22, 2024.
All candidates will receive a status update within 48 hours of each interview step. The selected candidate will be offered a start date of December 2, 2024, with a 4-week onboarding program covering our safety protocols, operational processes and team introductions.