Hiring Fuel Station Operations & Distribution Logistics Manager in Phoenix

Phoenix Petroleum USA is a leading independent energy distribution company operating across the southwestern United States for over 22 years, with a network of 47 service stations and a dedicated B2B fuel delivery fleet serving commercial clients, municipal fleets, agricultural operators and private consumers across Arizona. Headquartered in Phoenix, we prioritize operational safety, regulatory compliance and long-term client relationships, and have been recognized by the Arizona Energy Association for our commitment to reducing carbon emissions from our distribution operations by 18% since 2021.

We are currently recruiting a Fuel Station Operations & Distribution Logistics Manager for our flagship Phoenix service station, a critical role responsible for overseeing end-to-end station operations, fuel inventory management, team leadership and B2B client delivery coordination. Based primarily on-site at our central Phoenix station with occasional travel to our 12 regional satellite stations for operational audits, you will report directly to the Regional Operations Director for the Southwest region.

Key responsibilities for this role include:
1. Oversee daily station operations including fuel pump maintenance, convenience store management, car wash services and quick lube operations, with a target of 98% pump availability during opening hours and average customer wait times below 3 minutes during peak periods (7–9 AM and 4–7 PM local time).
2. Manage inbound and outbound fuel logistics: coordinate deliveries from our certified fuel suppliers (unleaded gasoline, diesel, aviation fuel) to the station site and B2B clients across the Phoenix metropolitan area, verify delivery volumes against purchase orders, manage inventory levels to avoid stockouts (target stockout rate <0.5% per month) and excess holding costs, and maintain accurate records for regulatory reporting.
3. Ensure full compliance with all federal, state and local regulations: conduct weekly safety audits aligned with OSHA, EPA and DOT requirements, train 100% of station staff on emergency response protocols for fuel spills, fires and hazardous material incidents, and maintain up-to-date certification records for all staff handling regulated materials.
4. Lead a cross-functional team of 12 employees: 8 station attendants, 2 logistics coordinators, 1 convenience store lead and 1 on-site security officer, develop shift schedules aligned with peak traffic patterns (weekends, public holidays, local events like the Phoenix Open and state fairs), conduct quarterly performance reviews, and manage recruitment processes to maintain an annual staff turnover rate below 10%.
5. Manage the station’s annual operating budget of $2.2M: track fuel purchasing costs, staff salaries, equipment maintenance and convenience store inventory, implement cost-saving initiatives targeting a 3% annual reduction in operating expenses without impacting service quality, and negotiate favorable terms with fuel suppliers and service vendors.
6. Manage B2B client relationships for our fleet delivery segment: oversee delivery contracts for 72 active commercial clients including local trucking firms, construction companies and municipal public works departments, resolve client complaints within 24 hours of receipt, and develop loyalty programs to increase revenue from existing B2B clients by 5% annually.
7. Maintain and optimize station equipment: fuel pumps, underground storage tank systems, convenience store POS systems, and fuel delivery vehicles, schedule preventive maintenance to avoid unplanned outages, and ensure all equipment meets regulatory inspection requirements.
8. Generate weekly and monthly operational reports for senior leadership: track fuel sales volumes, delivery metrics, safety incident rates, operating costs and customer satisfaction scores, and propose data-driven process improvements to increase overall station profitability.

Our work environment prioritizes employee well-being and accountability: we offer quarterly team-building events, a monthly employee recognition program with cash bonuses for top performers, and access to free fuel discounts for all staff and their immediate family members. The Phoenix station site includes a dedicated staff break room, free on-site parking, and secure storage for personal items. We also encourage employee participation in local community initiatives, including annual clean-up events for the Phoenix metropolitan area and partnerships with local food banks.

To qualify for this role, you must have 3 to 5 years of experience in fuel station operations, petroleum distribution logistics or management of hazardous materials facilities, a valid US driver’s license, and in-depth knowledge of OSHA, EPA and DOT regulations for energy distribution. Fluency in English is required, and Spanish proficiency is a strong plus to serve our large Spanish-speaking client base in the Phoenix area. You must also be comfortable working variable hours including weekends and public holidays, and be able to respond quickly to operational emergencies such as fuel spills or equipment failures.

Required technical skills include hands-on experience with FuelMaster fuel inventory management software, Square POS systems for convenience store operations, Veeder-Root underground storage tank monitoring systems, When I Work staff scheduling software, and Fleet Complete delivery tracking platforms. Familiarity with Microsoft Power BI for operational reporting is also required. Current OSHA 30 and HAZWOPER certifications are a strong advantage.

For this role, we offer a competitive annual base salary of $62,000 to $78,000 USD depending on your experience and qualifications, plus a quarterly performance bonus of up to 10% of your annual salary. Benefits include 80% employer-paid comprehensive health insurance (medical, dental, vision) for you and your dependents, 15 days of paid annual leave, 10 paid sick days, 12 paid public holidays, a 401(k) retirement plan with 4% employer matching contributions, up to $2,000 per year in reimbursement for professional development courses, a company vehicle for regional travel, and free fuel discounts for personal use.

This role offers clear career progression pathways: high-performing managers are eligible for promotion to Regional Operations Manager for the Southwest region, National Logistics Director roles, or senior leadership positions at our Phoenix headquarters. We provide a personalized professional development plan for every employee, including access to internal training on new energy distribution regulations and leadership skills, and opportunities for internal mobility across our 47 station network if you wish to relocate in the future.

The recruitment process for this role is as follows: submit your application (including your CV and a cover letter detailing your relevant experience) to [email protected] with the subject line "Fuel Operations Manager Phoenix Application - [Your Full Name]" no later than November 30, 2024. Shortlisted candidates will be contacted by phone within 5 business days of the application deadline for a 30-minute initial phone screening. Candidates who pass the phone screening will be invited to an on-site interview at our Phoenix headquarters, including a tour of the station facilities and a meeting with the Regional Operations Director and HR Manager. Finalist candidates will undergo a background check and professional reference verification. The position starts immediately, with a target start date of December 15, 2024. For any questions about the role or recruitment process, contact our HR team at [email protected] or call +1 602 555 12 34.