Hiring Manufacturing Warehouse Operations Associate in Phoenix

CloudRay is a leading industrial manufacturer and logistics provider specializing in components for the aerospace, automotive, and renewable energy sectors, based in Phoenix, Arizona since 2015. Our 12,000 m² warehouse, located in the Phoenix industrial area near the I-10 highway, processes more than 2,000 orders per week for clients across the United States, Canada, and Mexico. We have recorded 32% year-over-year business growth over the past two years, and are recruiting 15 full-time Manufacturing Warehouse Operations Associates to strengthen our production and logistics teams.

We are hiring for a permanent, full-time Manufacturing Warehouse Operations Associate position based in Phoenix, Arizona. You will join a 45-person operations team reporting to the warehouse supervisor, and will work across the full production chain, from raw material reception to finished goods shipping, while ensuring strict compliance with quality and safety standards.

Your core responsibilities will include:
1. Manage and optimize the production line flow for aluminum and polymer industrial components, ensuring an order preparation error rate below 0.5% across all shifts, in full compliance with ISO 9001 quality procedures.
2. Operate 5-ton capacity forklifts and electric pallet jacks to move raw material lots and finished goods, respecting weight limits and defined storage areas, to reach a target of 80 movements per 8-hour shift.
3. Perform systematic quality controls on 20% of daily production lots, using precision measuring tools (calipers, thickness gauges) to identify defects, and declare non-conformities in the SAP EWM system within 15 minutes of detection.
4. Participate in weekly rotating inventory of the 12,000 m² warehouse, using Zebra TC52 scanners and Fishbowl inventory management software, to guarantee a minimum stock accuracy rate of 98%, and resolve any discrepancies within 2 hours of identification.
5. Strictly comply with OSHA safety standards, wearing required personal protective equipment (hard hat, safety shoes, cut-resistant gloves) at all times, and report any hazard or incident within 10 minutes of discovery, to maintain a workplace accident rate below 1 per 100,000 hours worked.
6. Collaborate with the production planning team to adjust order preparation priorities based on client deadlines, using the Monday.com planning tool, to guarantee on-time delivery of 97% of client orders.
7. Participate in weekly continuous improvement meetings, submitting at least one actionable suggestion per month to optimize handling or storage processes, and test these suggestions over a 2-week period to evaluate their impact on team efficiency.
8. Host and train 2 to 3 new associates per month on safety procedures, Zebra TC52 scanner use, and standard handling rules, to guarantee their full operational autonomy after 5 days of on-the-job training.
9. Perform regular cleaning and preventive maintenance of your work area and used equipment (forklifts, scanners), following the site maintenance program, to reduce unplanned equipment downtime by 10% year over year.

Our work environment and company culture:
Our warehouse is climate-controlled in all interior work areas, with dedicated break rooms equipped with free water, coffee, and snacks for all staff. We offer free access to an on-site gym, and a childcare center located a 10-minute walk from the facility for employees with children. Free parking is available for all staff, and the site is accessible via public transport (bus line 13 stops 5 minutes' walk from the main entrance). The team is young and collaborative, with a turnover rate of only 12% over the past 3 years, well below the industry average for warehouse roles. Managers are accessible and encourage all staff to submit improvement ideas, with a formal reward system for ideas that are adopted and deliver measurable efficiency gains. We offer fixed shift schedules with a choice between 7am-3pm or 3pm-11pm, with a paid 1-hour break per shift, and no mandatory weekend work except for rare, pre-scheduled overtime. Overtime hours are paid with a 1.5x premium after 40 hours per week, and 2x premium on Sundays and public holidays.

Candidate requirements:
No specific academic degree is required for this role. You will need a minimum of 6 months of experience in a warehouse, manufacturing, or logistics role, and a valid US driver’s license. A current OSHA forklift certification is mandatory; we provide free training and certification for candidates who do not yet hold this qualification. You must be able to read basic English production instructions, and have basic computer literacy to operate scanners and warehouse management software. You must be reliable, safety-focused, and able to work as part of a team. You must be able to stand for 8 hours per shift and lift loads up to 25kg regularly. Prior experience with SAP or Fishbowl software is a plus.

Technical skills required:
- Operation of 5-ton capacity forklifts and electric pallet jacks
- Precision measuring tools (calipers, thickness gauges) for quality control checks
- SAP EWM warehouse management software
- Fishbowl inventory management software
- Zebra TC52 handheld scanner operation
- Monday.com production planning and coordination tool
- OSHA workplace safety standards and ISO 9001 quality standards
- Valid US driver’s license for occasional site visits to regional client locations

Compensation and benefits:
The hourly rate for this role ranges from 18 to 22 USD, depending on your experience and held certifications. A productivity bonus of 0.5 USD per hour is paid to all team members when the site achieves its target order preparation error rate of below 0.5%. You will receive 2 weeks of paid annual leave per year, plus 5 days of paid sick leave. The company covers 70% of the cost of your health insurance premium, and we offer a 401k retirement plan with a 4% employer match on your contributions. All required work equipment (hard hat, safety shoes, cut-resistant gloves) is provided free of charge. We fund advanced OSHA safety certifications and higher-level forklift operation training for all eligible staff. A 500 USD seniority bonus is paid every 2 years of service. After 6 months of seniority, you are eligible for 1 day of remote work per week for administrative tasks. The 90-day trial period is paid at the same hourly rate as the permanent contract, and a 500 USD welcome bonus is paid after 6 months of seniority if the trial period is successfully completed.

Career growth opportunities:
40% of team leader and warehouse manager positions have been filled internally over the past 3 years. After 2 years of experience and successful completion of our 40-hour internal training program on team management and logistics processes, you can apply for a team leader role, with a minimum 15% salary increase. You can also train in advanced SAP usage and production planning to progress to roles such as Production Planner or Inventory Manager, with annual salaries ranging from 55,000 to 75,000 USD. We offer a 2,000 USD annual learning stipend per employee to fund online or in-person training related to your role and career goals.

Hiring process and next steps:
To apply, send your CV and a short 200-word presentation of your background and motivation to [email protected], or submit your application directly via the LinkedIn link https://lnkd.in/gvjighP3. We review all applications within 72 business hours. If your profile matches our requirements, you will be contacted for a 15-minute phone interview with the Operations Manager to verify your experience and availability. This will be followed by a 30-minute on-site interview, including a tour of the warehouse and a practical forklift operation test if you hold an OSHA certification. We provide a final decision within 5 business days of the on-site interview. The role is available to start immediately, with a 90-day paid trial period, during which you will be paired with an experienced mentor to train you on all company processes.